Sales and General Enquiries
  • North: 01539 730944
  • Midlands: 0121 306 9489
  • South: 0203 752 7133

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DELIVERY & INSTALLATION

Our full delivery and installation service includes full installation / assembly of your items. We will ‘stage’ your property too, by setting the dining table, making the bed(s), positioning decorative items and hanging any mirrors and / or artworks you have purchased, always leaving TV points and sockets accessible. Before we go, we remove all waste packaging, vacuum throughout and leave your property ready-to-occupy.

KEY COLLECTION / DROP OFF

If you can’t be present yourself, no worries. We can liaise with your agent, concierge, sales office or anyone else with authority to give us access. We unpack everything, remove all packaging, install, vacuum up after ourselves and return keys as instructed.

FURNITURE REMOVAL

If pre organised, we do remove old items out of your property. a charge will apply depending on the size of the items to be removed.

CHANGE / CANCELLATION OF ORDER

Returning an unwanted item once delivered, the price will be refunded at our individual item price less 35% repacking and restocking fee.

Note: some items can’t be returned once installed.  Any orders amended less than 5 days after final order confirmation has been issued, may result in your delivery date being pushed back.

When delivering, if one item does not fit and a smaller one is required, there will be a £99 +VAT redelivery charge for the new item plus any uplift in cost of the item required.

If there are still works being carried out on site and you ask us the deliver the furniture, we may be unable to build, install and position the items in the correct space. Please note your warranty will be void as we cannot be responsible for how other people move or install our products.

If at arrival of our install team, the property is not ready yet and we have to reschedule your delivery,  a £400 + VAT  re-delivery fee will be charged as we have lost a van/ install team for the day.

Our Warranty covers manufacturing defects, not tenant miss use,

Please note, some accessories may vary from description and images.

WHY CHOOSE US

We take time to understand the needs of our customers before we embark on any project, ensuring we deliver on our promise of excellence.

Whether your issue is driving interest in a property within a competitive local housing market, justifying a premium rental rate or sale value, reducing days on the market, preparing a property quickly for an incoming tenant, or accessing high quality yet cost effective bespoke furnishing, we have the solution!

We have over 15 years of experience and our reputation has been built on our exceptional level of service.

We understand that time is money and never fail to meet a delivery deadline whether it is a one-off project or a volume contract.

If you can’t find your likings on our website, please do contact us. We can source almost anything to make your project stand out.

SERVICE GUARANTEE

Landlord Furniture Packages UK’s commitment to customer service is sincere and thorough.  We know that our reputation, continuing growth and success, is built on happy, satisfied customers who not only love living with our products but who have found the process of acquiring them friendly and efficient.

We endeavour at all times to serve our customers promptly and courteously. We give a full guarantee on all our products, guaranteeing against any faulty component or material, or any failure, in normal use, occurring within 12 months of purchase.